
Tips on running a successful modern trucking company
Introduction
If you have a trucking company, then you know how hard it is to keep the business going. You have to be able to handle many aspects of the operation in order for it to thrive, including any number of logistical issues that arise from day-to-day operations. If you fail at even one of these things, your company will suffer as a result. The following are some tips for running a successful trucking company:
Keep up with the latest technology.
It’s crucial for trucking companies to stay up-to-date with technology. The industry is moving at a rapid pace and new technologies are being developed every day. If you fall behind, you may find yourself getting passed by your competition. For example, one company has created an app that allows drivers to send maintenance texts directly from their phones and track their fuel usage in real time. Another firm has created software that helps fleet managers track all of the data from their trucks and optimize efficiency based on historical data.
While some of these new tools may be too expensive or complicated for smaller companies to adopt right away, they can still benefit from keeping up with the latest trends in technology so they can prepare themselves financially when these technologies become more affordable or easy enough to manage on their own
Invest in training.
Training is critical to the success of your trucking company. Training is not just for new hires—it should be ongoing in order to help all employees keep up with changes in industry standards, technology and new regulations. When you train your employees, focus on these areas:
- Safety. Make sure that all employees are trained in safe driving practices and adhere to any policies or procedures related to safety requirements. You will also want to include driver training programs that teach drivers how they can improve their skills as drivers so they can drive more efficiently while also being safer on the road.
- Customer service. Train all employees on customer service techniques and emphasize this importance at every level of your organization so each employee understands how vital it is for them all work together as one team when interacting with customers; this includes dispatchers, mechanics, salespeople and other staff who interact with customers directly or indirectly through phone calls or emails regarding their shipments or invoices/bills from customers (receiving payments etc). Train everyone involved in customer services so everyone knows how important it is for them always provide excellent customer service!
Hire only skilled drivers.
- Hire only skilled drivers.
- Hire trustworthy people.
- Hire safe drivers.
- Hire reliable drivers.
- Hire good communicators, especially if you have an office that deals with customers on a regular basis. Customers want to know that they can reach someone if they need to, and not just once or twice a day but 24/7 in case of emergencies or delays in delivery times due to bad weather conditions, accidents on the road, etc.. It is also important for your employees’ morale if they feel like their employer cares about them enough to make sure they always have access to communication howsoever small or large the issue may be!
Do things by the book.
- Make sure you’re following all of the rules set out by the Federal Motor Carrier Safety Administration (FMCSA).
- Maintain your driver’s license, insurance, registration and DOT number.
- Keep current on CSA scores so that you can keep your CDL in good standing should you need it for another trucking company or employment opportunity.
Find a reliable broker.
Finding a reliable broker is the first step to running a successful trucking company. A good broker can help you find loads, customers, and the right equipment for your drivers. They can also recommend insurance providers that offer affordable rates. When it comes time to purchasing required software for managing your fleet of trucks, they can assist with that as well.
A great example of brokers who have helped us do all of these things is 5QL. They have been our go-to source when we need something done correctly and quickly!
Offer competitive pay and benefits.
A successful trucking company will offer competitive pay and benefits. This is important because it will help you attract and retain drivers. Benefits may include health insurance, retirement plans, and paid time off for vacation. Pay is an important part of attracting and retaining competent drivers as well; there are typically three main factors in determining a driver’s salary: miles driven per week or month, freight hauled per mile, or number of hours worked in a week/month (or some combination thereof).
Pay should be competitive with other companies in your area so that you can continue to attract high-quality drivers who want to work for you rather than another company.
Know your business model well (LTL, FTL, Partial, Dump Truck).
- Know your business model well (LTL, FTL, Partial, Dump Truck).
- Know your customers.
- Know your drivers.
- Know your equipment.
- Know your routes and costs.
Know the revenue and profits generated from each route and customer base. Also know what it costs you to operate these businesses by knowing: operating expenses (vehicle maintenance, fuel consumption), capital investment (vehicle purchase/lease/rental), indirect labor costs (driver payroll), administrative overhead (accounting & legal), etc…
Build a good relationship with your customers.
Your ability to work well with your customers is the key that opens the doors to success. As a small business owner, you will have direct contact with customers and will be able to develop relationships based on trust, honesty and fairness.
It’s important to understand what your customers want and how they prefer to be treated by their vendors. You should also aim to develop a personal relationship with them through regular communication via phone or email – it may even help if you can meet face-to-face every now and then!
If you’re looking for inspiration on how this could work for your company, look at these examples:
- MJ Carriers has been in business since 2012! They offer a range of services including construction management, facilities management and financial consulting services; all of which are provided by their dedicated team members who have many years’ experience working together as a unit
Don’t put all of your eggs in one basket; diversify your customer pool.
It’s important to have a variety of customers. You don’t want to put all of your eggs in one basket, because if you lose one customer, you might be in trouble. For example, if an account has been non-paying for months and no payments are scheduled to be made anytime soon, it is important that you find another customer by diversifying your client base.
Make sure you have the right equipment for the job at hand.
Go with the right equipment for the job at hand. If you need to haul a lot of weight, then you should buy equipment that can handle it. Don’t just buy an old truck and expect it to work for your business. Your vehicles will make or break your business, so make sure that they’re in good condition when they leave the lot!
You need a healthy mix of the right people, gear, and software to run a successful trucking company
You need a healthy mix of the right people, gear, and software to run a successful trucking company. This is true whether you’re running a small or large fleet. Here are some tips on getting that right mixing just right:
Conclusion
Running a successful trucking company is not easy. But with the right mix of people, gear, and software, you’ll be able to work smarter and faster than ever before. By keeping up with technology, investing in training for both drivers and office staff members (from accounting to dispatch), hiring only skilled drivers who are willing to learn from their mistakes instead of making them over again (and over again), doing things by the book so that there isn’t any ambiguity about how things should be done within the company’s structure—even though there will always be some gray areas when it comes down to dealing with customers or other businesses that we all must deal with at times no matter what industry we work in!
It’s more challenging when you’re beginning a new trucking company from the ground up. Every new business needs a partner who can help you get the most out of your new company and ensure its long-term viability and success.
The best way to ensure the long-term success of your trucking business is to consult and partner with an established industry expert. Here at MorPro, we have programs such as Digital Nomad to assist you in maximizing your profits, and we’re happy to provide it.

The secret weapon in every new Carriers arsenal: MorPro.
With our Schedule Optimizer, there is no forced dispatch, fast payments, and maximized revenue. We are MorPro The Future Carrier.
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